1. Do you allow pets?
Yes, we are pet friendly. We require a $500 security deposit at the time the reservation is made and will only charge the card if there is any damage done to the trailer.
2. Is there a cleaning fee?
Before a customer checks out of the trailer, we require them to do a basic clean up.....sweep out the trailer, wash any dishes that were used, wipe down the counter tops and throw away trash. If the trailer is left un-clean at the time of pick up, the customer may be charged a $50 cleaning fee to their credit card on file.
3. Is there a security deposit?
Yes. We do have a $500 security deposit. However, this amount is not charged to the customers credit card. We keep a credit card on file in the event at the end of their stay, there is damage done to the trailer. The customer will be notified if there were any damages and how much they will be charged.
4. Is there a minimum # of nights?
Yes. We do have a 2 night minimum stay on non-holiday weekends/weekdays and a 3 night minimum on all major holiday weekends/weekdays, which includes: New Years, President's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving and Christmas.
5. Are the trailers provided with generators?
San Diego, Ocotillo and Glamis are the only locations that
provide generators with the trailers.
6. What if we run out of water?
Each trailer will be delivered with a full tank of water. If you should run out of water during your stay, you are required to have it filled, if needed. For water and holding tank service in Pismo, you can contact Yo Banana Boy (phone number is posted in trailer). In Glamis, we have our own mobile water and dump service. The number you call for delivery and pick up is the number used for this service as well.
7. How long will the water last?
That depends on a number of factors. How many people staying in the trailer and how many days you are renting will play a huge role in how long your water lasts. When taking a shower, do not leave the water continuously running throughout your shower. Turn the water on, soap up, rinse off, turn the water back off, and so on. Use paper plates and plastic silverware, so you can limit water usage for dishes.
8. What is the cancellation policy?
Please refer to our “how it works” page for a full description of this policy.
9. Are there refunds for early departure?
Unfortunately, we do not give refunds for any reason
10. Does the trailer reservation include beach/RV park reservations?
No. Beach and campground reservations are separate from your trailer reservation. The customer is responsible for making their own reservations.
11. Do you give any AAA, senior or military discounts?
Unfortunately, we do not give any type of discounts at this time.
12. Do you offer multiple trailer discounts?
Yes, when 4 or more trailers are rented. Reservation has to be under the same name and same credit card to be eligible for the discount. Call the office for prices.
13. What is your check in/check out times?
In Pismo
Beach, check in is between 2:00 and 6:00pm (in summer months)
and 2:00 and 5:00pm (in winter months). Glamis check in is
between 2:00 and 5:00. San Diego check in time is between 1:00
and 5:00. Check out time is 12:00pm in Pismo and Glamis
locations. San Diego location check out time is 10:00am.
14. Can I pick up the trailer and tow it myself?
No. Once the trailer is delivered and set up, under no circumstances can the trailer be moved. If there is a problem with the trailer, delivery driver needs to be notified. If trailer is moved, appropriate legal action may result.
15 .Are the dishes washed before renting out trailer?
The previous customer that rented the trailer before you is responsible for washing the dishes. We do not re-wash the dishes before the trailer is rented out again.